clarity changes everything
Scala is the AI platform that sits above existing CX systems, bringing clarity to complexity, so you can plan smarter, act faster, and keep everyone aligned. With intelligence driving decisions, teams stop reacting and start building with lasting momentum.
Pulse
Your intelligent operations engine. Pulse unifies systems and data, observes and processes what is happening, and suggests next steps.
Agent Canvas
Easily design, launch, and manage AI agents across both customer-facing and internal workflows.
Performance Intelligence
Measure the impact of both humans and AI in your ops and use those insights to continuously improve.
Pulse Assist
Your strategic sidekick. Helps you plan, predict, simulate, and execute initiatives faster and smarter.
Trust & Security
Secure by Design
Hardened development lifecycle with code review, dependency scanning, and penetration testing.
Enterprise Compliance
SOC 2 Type 2, HIPAA, CCPA, and GDPR certified with continuous third-party audits.
Controlled & Auditable
Policy-driven integrations with full decision trails for compliance and oversight.
Responsible AI
Bias monitoring, strict data boundaries, and explainable outputs you can trust.
Why world-class operators are choosing Scala.
One clear view of the whole operation |
Early warnings before problems blow up |
Root cause insights, not surface-level reports |
Closed loop execution from insight to action |
Measurable results in weeks, not months |
Supercharge your teams and move operations forward.
Fewer surprises. Confident decisions. Real progress on experience and cost.
Book a demo and we'll show you how Scala turns complexity into clarity for teams like yours.